Reinstall

All problems and technical questions concerning our products are discussed here.
Post Reply
SGTMAJOR
Posts: 86
Joined: 03 Sep 2006, 04:17
Location: California, USA

Reinstall

Post by SGTMAJOR » 11 Dec 2006, 05:23

Okay..... I've tried to be patient, however, my patience is now wearing thin. I now understand that I am just "RENTING" the SAAB 91 from you, as I need to reinstall and didn't realize that it only comes as a one time installation. I sent a request in this morning.... and as stated I received a response within a couple of hours. However, I do not understand Alex's response of:

You just need to reinstall Safir.

If you can't get activation code in automatic mode send us your new request code and you'll get a new activation code.

I have reinstalled from my original purchased download however, I am informed that the installation code you supplied instructing me to safe guard it is not any good for further installations..... So, I assume I must need to re-download.... and if so, do I now have to re-purchase? I have no idea what "Automatic" mode is.... and my e-mail back to Alex has gone unanswered for the past 9+ hours.

What do I need to do to get YOUR aircraft back etc., and I hope I don't have to go through this each and everytime I clean off my hard drive etc., etc. as I usually do this a couple of times a year.

ANY help would be greatly appreciated!!!!!

Thanks!

User avatar
Andrey
Site Admin
Posts: 834
Joined: 18 Sep 2005, 12:51
Location: Siberia
Contact:

Post by Andrey » 11 Dec 2006, 05:55

Hello there!

Right now I just can say that redownload, and repurchased isn't needed I'm 99% sure you need just to do reactivation it's easy, I promise we'll provide you details today.

Andrey
Image
We are at facebook: facebook.com/sibwings

User avatar
Alex
Site Admin
Posts: 750
Joined: 18 Sep 2005, 01:08
Location: Moscow, Russia
Contact:

Post by Alex » 11 Dec 2006, 09:20

Hello Steve,

Sorry for delay, I've been sleeping out :)

Please, check your mail again. I've send you mail yesterday and resend it now. If you didn't get anything let me know.
Alex Petrochenko
SibWings developer

SGTMAJOR
Posts: 86
Joined: 03 Sep 2006, 04:17
Location: California, USA

Post by SGTMAJOR » 11 Dec 2006, 11:26

No Alex,

I haven't received a thing. Check your PM's.

SGTMAJOR
Posts: 86
Joined: 03 Sep 2006, 04:17
Location: California, USA

Post by SGTMAJOR » 12 Dec 2006, 09:49

I now have my 91 back installed and running. Thanks!

Take care,

Post Reply