Can not reinstall Bird Dog???

All problems and technical questions concerning our Cessna O-1/L-19 Bird Dog are discussed here.
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Timmy74
Posts: 3
Joined: 09 Jun 2012, 12:22

Can not reinstall Bird Dog???

Post by Timmy74 » 10 Jun 2012, 07:18

Hi Guys,
I purchased the Bird Dog from you chaps on the 17/08/2011 last year and have been loving it!!
But now that i have a new machine i can not reinstall my Bird Dog??????
I have followed ALL of your reinstall instructions but the "Hardware Fingerprint" is different to what i have on my records. So it tells me there is an error!!
I have even been sent a different "Key" number but it still does not work because of the "Hardware Fingerprint".......?

What can one do to get what i paid for to work again?

Thanks for any help.

Kind regards.

Tim....

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Alex
Site Admin
Posts: 750
Joined: 18 Sep 2005, 01:08
Location: Moscow, Russia
Contact:

Re: Can not reinstall Bird Dog???

Post by Alex » 11 Jun 2012, 22:51

Hello, please send me your new hardware finger print at suppurt@sibwings.com ans I'll send you new key.
Alex Petrochenko
SibWings developer

Timmy74
Posts: 3
Joined: 09 Jun 2012, 12:22

Re: Can not reinstall Bird Dog???

Post by Timmy74 » 12 Jun 2012, 05:11

Thank you Alex.

I have sent you a PM with which you require.

Kind regards.

Tim.....

User avatar
Alex
Site Admin
Posts: 750
Joined: 18 Sep 2005, 01:08
Location: Moscow, Russia
Contact:

Re: Can not reinstall Bird Dog???

Post by Alex » 12 Jun 2012, 10:14

please check your email inbox
Alex Petrochenko
SibWings developer

Timmy74
Posts: 3
Joined: 09 Jun 2012, 12:22

Re: Can not reinstall Bird Dog???

Post by Timmy74 » 12 Jun 2012, 11:40

Hi Alex,

Thank you so much for your assistance. I recieved your e-mail and now I am once again flying the Bird Dog.
Keep up the great work.

Forever greatful.

Tim....

pippin
Posts: 4
Joined: 23 Aug 2013, 20:24

Re: Can not reinstall Bird Dog???

Post by pippin » 23 Aug 2013, 21:01

I am having same trouble sent email I need this puppy I just love it for Alaska flying

Ian

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